Ok, I've made the order, and I am anxious to receive it. How do I track my order?
You will receive an email once your order ships that contains your tracking information. If you haven't received tracking info within 5 days, Please Contact Us.
What forms of payment are accepted?
We accept the following methods of payment: Paypal, Credit or debit card.
What countries do you deliver to?
International Shipping is currently available WORLDWIDE from Q&T FAMILY.
How do I cancel or modify my order?
Please note: Once an order has been shipped, you can no longer modify or cancel your order.
What if I have not received my order?
Do you do promotional or discount codes?
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Do you guys have a money back guarantee? I just want to feel safe.
Yes! All products come with a 30 day money back guarantee which entitles you to a free replacement for damaged items. Do email us at firstname.lastname@example.org if you received a damaged item.
We require you to first send us a picture showing the damage and upon inspection we will tell you whether it fits our criteria for replacement and how will we go about it.
Is there a Return Policy?
We hope this doesn't happen, but we do have a Return Policy. Returns will be accepted within 30 Days of delivery. To initiate your return, please Contact Us by emailing email@example.com to receive your returns numbers.
Still Have Questions?
If you have any other questions, Please Contact Us and we will do our best to help you out.